Over the last few years we have seen a huge growth in the amount of connected, mobile devices, telematics and vehicle CCTV and this has paved the way for a huge growth in the availability and scalability of cloud based, big data platforms. The repercussions of these innovations in technology such as enabling CCTV to become the norm in modern fleets have been enormous, but how has and will this effect fleet management in 2016?
Faster data transfer streamlines other business processes
With growing 3G network coverage plus cheaper and faster data transfer, telematics data and video footage will be used for far more than just tracking and tracing vehicles. Video footage can be used by fleet managers to monitor how their employees are driving, providing a valuable insight into fleet operations, resulting in total visibility of driving activities, aiding road safety and vastly improving driving standards. Furthermore, this information can be used to optimise entire business processes with statistics being fed through to route planning systems, CRM systems or driver training tools to name a few. The importance of the integration of this telematics and video data into operations management is quickly being realised by more and more businesses as a means to mitigate risk and reduce operational costs and this will result in 2016 seeing another increase in investing in 3G vehicle CCTV and data management platforms.
Network and systems reliability
The sizeable growth we have seen in vehicle telematics and CCTV over the last few years and will continue to see in the future will call for fast, reliable and secure data platforms and application programming interfaces to transmit, receive and store vast amounts of data. This data is being used to provide invaluable insight into feet operations, enabling complete visibility of driving activities and ultimately, improve driving standards and to prevent a breakdown of these applications and the corruption of this information, vehicle CCTV companies will have to invest heavily in robust and scalable cloud based infrastructures. The security of these systems will subsequently gain more importance, so to protect this data we will see a large increase in the imposition of not only software and hardware development processes but much stricter platform authorisation and security training across organisations.
Over the last few years we have seen Google master the self-driving vehicle taking the idea of a fully automated, driverless car from a futuristic concept to a reality. Ford are following suit bringing 20 more fully-autonomous hybrid vehicles to their fleet by 2018, but we are also seeing more autonomy in everyday vehicles with changing lane and parallel parking assistance, reversing cameras, sensors and automatic braking. The next 12 months and even few years, are going to see more and more of this technology being integrated into more average vehicles as we remove driving responsibility away from human error towards the safety provided by this technology. However, the industry will face significant roadblocks with certain security, legal and regulatory challenges and addressing these issues will certainly require an industry-wide effort.
Connected vehicles will be driven by simplicity
We have seen a substantial growth in the amount of web and mobile device applications that focus on in-vehicle connectivity. We have seen apps that add weather updates into route planning, driver training apps that allows real-time feedback to and from drivers and more and more companies using social media to communicate with customers with information on delivery times, order statuses and providing feedback. This not only improves driver quality and road safety but connects customers with the companies they do business with, encouraging human interactions and better working standards.